Client context: Jotun Group is a Norwegian multinational chemicals company dealing mainly in decorative paints and performance coatings. It is one of the world’s largest manufacturers of paints and coating products.
Industry: Paint & Coatings.
Expert(s) provided: Elisa G.
Key result: Achieved Gold EcoVadis Medal.
The challenge
Jotun wanted to strengthen its EcoVadis performance and move from Silver rating to Gold. While the internal team had solid sustainability foundations, they faced gaps in understanding scoring methodology, aligning documentation, and navigating the updated questionnaire requirements. The process was urgent, as Jotun aimed to improve its rating to reflect the company’s sustainability actions accurately and maintain credibility with stakeholders.
The Dazzle solution
Dazzle matched Jotun with Elisa, one of the certified* EcoVadis consultants in the Dazzle network. With her deep experience in scoring methodology and implementation, Elisa expertly led the full improvement process, which included a full scorecard gap analysis, documentation review and update, and hands-on guidance for completing the new questionnaire submission process. She created a clear and practical roadmap — ensuring that every improvement aligned with EcoVadis best practices — in order to reflect Jotun’s sustainability actions in a way that delivered optimal results.
*The Dazzle network consists of freelancers certified by companies like EcoVadis, SBTi, GRI, B Corp, and more.
The impact
- Achieved Gold EcoVadis Medal.
- Improved scoring across methodology, documentation, and implementation.
- Delivered a complete and validated questionnaire.
- Created internal clarity on long-term improvement actions.
Client testimonial
Erik Danielsen, Jotun’s Head of Group Purchasing & Sustainability, was very happy with how the collaboration went:
“The process with Dazzle freelancer Elisa to improve our EcoVadis scoring was professional and tailored. With clear guidance on documentation, scoring methodology, and improvement areas, we had a great experience. She supported on a scorecard gap analysis, hands-on implementation, and completion of our brand-new questionnaire. Thanks to her support, we achieved a Gold Medal. Highly recommended for any company looking to boost their EcoVadis performance with confidence.”
Meet the expert
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